Nationally Recognised Training

Collective Learning and Development offers a wide range of courses to clients. These courses have been developed through years of consultation with clients and industry bodies. Our courses are designed to provide ongoing development to leaders of all levels.

Volume of Learning

Volume of Learning statements provide an indication of the amount of time it is expected that a student would need as a full-time student to achieve the qualification. Volume of Learning figures assume none of the competencies identified in a qualification are currently held. The listed time frames account for all activities a student would undertake, including supervised training activities, classroom sessions, online modules and/or workplace learning, as well as individual study, practice and learning. The Volume of Learning for qualifications in the VET sector are: For specific details on course times and availability please contact us directly. **All the Nationally Recognised Qualifications offered by Collective Leaning and Development are for Australian students only.

AQF Qualification Level Typical Volume of Learning
Certificate I 0.5 - 1 year
Certificate II 0.5 - 1 year
Certificate III 1 - 2 years*
Certificate IV 0.5 - 2 years
Diploma 1 - 2 years
Advanced Diploma 1.5 - 2 years

*up to 4 years for some apprenticeship/traineeship agreements

Accreditations

Collective Learning and Development is accredited to deliver, assess and certify students for nationally recognised training in the following qualifications;

  • BSB40520 Certificate IV in Leadership and Management
  • FNS30415 Certificate III in Mercantile Agents
  • FNS30115 Certificate III in Financial Services (We are currently updating to the new release FNS30120. Be sure to check back soon!)

More information regarding the Units of Competency and qualifications is available through

training.gov.au

RTO: 31566

BSB40520 Certificate IV Leadership and Management

A Certificate IV in Leadership and Management is designed to give you the tools to advance in your management career.

By developing your understanding of how to interact with, organise, and lead your team, this course will enable students to become effective and productive team leaders.

Learn more about how we can tailor a training plan to suit you.
Units

CORE

BSBLDR401 Communicate effectively as a workplace leader

BSBLDR402 Lead effective workplace relationships

BSBLDR403 Lead team effectiveness

BSBMGT402 Implement operational plan



ELECTIVE

BSBCMM401 Make a presentation

BSBCUS402 Address customer needs

BSBINN301 Promote innovation in a team environment

BSBLED401 Develop teams and individuals

BSBMGT403 Implement continuous improvement

BSBPMG522 Undertake project work

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSBWOR404 Develop work priorities

Learn more about how we can tailor a training plan to suit you.

FNS30415 Certificate III in Mercantile Agents

The Certificate III in Mercantile Agents allows students to understand compliance obligations and legal processes, as well as establishing competencies surrounding debt collection.

The course will take students through the collection process from creating records, to resolving disputes and working effectively in the industry.

Learn more about how we can tailor a training plan to suit you.
Units

CORE

BSBFIA301 Maintain financial records

BSBFIA401 Prepare financial reports

BSBWOR204 Use business technology

FNSCUS402 Resolve disputes

FNSMCA301 Collect debts

FNSMCA303 Serve legal process

FNSMCA304 Locate subjects

FNSINC301 Work effectively in the financial services industry



ELECTIVE

BSBWHS201 Contribute to health and safety of self and others

BSBCMM301 Process customer complaints

FNSMCA402 Initiate legal recovery of debts

FNSMCA401 Develop and document case recommendations

Learn more about how we can tailor a training plan to suit you.

FNS30115 Certificate III in Financial Services*

We are currently updating to the new release FNS30120. Be sure to check back soon!

A Certificate III in Financial Services will establish a solid understanding of banking and retail financial services, and what is required to work in the industry.

All aspects of financial services are covered from workplace conduct through to debt collection.

Learn more about how we can tailor a training plan to suit you.
Units

CORE

BSBWHS201 Contribute to health and safety of self and others

BSBWOR203 Work effectively with others

BSBWOR204 Use business technology

FNSINC301 Work effectively in the financial services industry



ELECTIVE

BSBRKG303 Retrieve information from records

BSBCUS403 Implement customer service standards

FNSACM303 Process payment documentation

FNSACC313 Perform financial calculations

FNSFLT301 Be MoneySmart

BSBCMM301 Process customer complaints

FNSCRD302 Monitor and control accounts receivable

FNSCRD405 Manage overdue customer accounts

FNSMCA301 Collect Debts

Learn more about how we can tailor a training plan to suit you.

For any enquiries/complaints relating to the specific qualifications offered by Collective Learning and Development, please contact us directly.

Contact us

As part of any accreditation process through Collective Learning and Development, you will be required to complete a brief Language, Literacy and Numeracy (LLN) tool. The purpose of this tool is to check readiness for study at the Certificate III level. The term ‘language, literacy and numeracy’ refers to five core skills; learning, reading, writing, oral communication and numeracy. These five core skills have been identified by the Australian Core Skills Framework (ACSF) as the essential skills for individuals to hold and participate effectively in society, including the workplace. Therefore, as a responsible Registered Training Organisation (RTO) Collective Learning and Development needs to identify each student’s LLN levels prior to the beginning of any Nationally Recognised Training being offered.