Compliant Collector 6: Legalities

This 10 minute module, the last of six in the 'Compliant Collector' curriculum, continues the detailed look into the Debt Collection Guideline, concluding with the section dealing with the Commonwealth Consumer Protection Laws that cover use of physical force, undue harassment and coercion, trespass, misleading and deceptive conduct, and unconscionable contact. Knowledge check activities and trackable assessment built in.