Managing Difficult Customers
Complimented by our ‘Managing Conflict’ workshop but not requiring it as a pre-requisite - this workshop focuses on practical and easily implementable skills to help learners build both capability and resilience in dealing with and resolving customer aggression.
DATE TBA
Other upcoming events
TBA
New Events Coming Soon
Collective Learning and Development are close to launching a series of exciting new workshops that will offer both Online and Face to Face options. For those of you who are already on our Professional Network list, please keep an eye out for an email coming soon. For those of you visiting our site today, please … ContinuedN/A
TBA
New Events Coming Soon
Collective Learning and Development are close to launching a series of exciting new workshops that will offer both Online and Face to Face options. For those of you who are already on our Professional Network list, please keep an eye out for an email coming soon. For those of you visiting our site today, please … ContinuedN/A
TBA
New Events Coming Soon
Collective Learning and Development are close to launching a series of exciting new workshops that will offer both Online and Face to Face options. For those of you who are already on our Professional Network list, please keep an eye out for an email coming soon. For those of you visiting our site today, please … ContinuedN/A